The singer was named 'Top Pop Artist' by the ceremony's bosses but wasn't able to attend the event due to other work commitments.
Artists eligible for the prize topped one of the Billboard Japan charts, including Billboard Japan Hot 100, Billboard Japan Singles Sales and Billboard Japan Top Albums.
Fans cast their votes online and in return Lavigne thanked her supporters via the same medium.
In a video message, Lavigne said: "I'm so happy that I was chosen for the 'Top Pop Artist' at Billboard Japan Music Awards. Thank you so much guys for listening to my music over here in Japan."
On Tuesday, Lavigne told her 4.2 million Twitter followers that she is working on new material and has been in the studio with Nickelback's frontman Chad Kroeger.
Information come from online news.
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